Rates & Charges

The hourly rate will be billed in increments of 15 minutes, rounded to the nearest quarter hour.

All stationery, telephone, fax, postage, CDs, disks, printing costs and other expenses will be charged separately at cost price. The total sum of charges may be required before work commences on your project.

All time spent working on your project, including time spent communicating by telephone, email, fax etc, will be chargeable at the applicable hourly rate.

For telephone and internet research, all telephone costs will be charged at the cost price, as necessary.

Any time taken to carry out experimental work, as requested by the client, will be charged at the applicable hourly rate.

If you require H H Services to come to your premises you will be charged at the applicable hourly rate and will also cover transportation costs.

Each client is entitled to a 2 hour FREE consultation to discuss the project prior to commencement.  Further meetings will be billed at the hourly rate.

Work required by the same day must be submitted no later than 11am unless otherwise agreed by Virtual Secretary Solutions.

Invoices

Invoices are due for payment within 7 days of invoice date.
Virtual Secretary Solutions reserves the right to charge interest at a rate of 2% per month as long as the overdue amount remains unpaid.

If for any reason work must be suspended or delayed through any default of the client, Virtual Secretary Solutions is entitled to immediate payment for work carried out and any expenses incurred. 

Payments

Payment for invoices and services is to be made by bank transfer or cheque as indicated on invoices issued. 

All payments must be made within the agreed payment terms.